iWebcam® FAQ Videos
How to start chatting.
Guest Access Profile Login
How to login to your chat profile after you have accessed the chat as a guest.
Click a profile name in the profile name list which has a cam icon beside their name.
Broadcast A Cam
Click the broadcast option at the upper left of the chat.
Flashplayer settings may be configured in the chat settings option.
You may remove a person from your chat experience by using the ignore feature.
Change text color by selecting the color box next to the send text button.
Click a profile name in the profile name list to prompt the interaction functions.
Registered chat profiles may access the chat account option by selecting their name at the upper left of the chat.
Flirts and Stars
Registered chat profile may send flirts or stars to other persons in the chat room.
Text Area Configuration
The text area may be configured by selecting the drop down toggle at the top of the text chat area.
Chat Room Settings
Your chat experience may be customized further by changing options in the settings option located at the top of the chat.
Profile Name List Sorting
Click the drop down selector at the top of the profile name list to prompt the configuration options for the list.
Private messages may be initiated by a chat profile to other persons in the chat in the chat interaction options found by clicking a name in the text chat or userlist.
Personal Room Invite
Personal room invite may be initiated by a chat profile to other persons in the chat in the chat interaction options found by clicking a name in the text chat or userlist.
Private Chat Room Invite
Private chat room may be initiated by a chat profile to other persons in the chat in the chat interaction options found by clicking a name in the text chat or userlist.
Chat Area Resize
The chat area may be resized to provide a customized view of the chat service.
Chat Credit Purchase
Chat credits may be purchased on our secured encypted service in the profile name chat account option found at the upper left of the chat.
Webmaster Affiliate Chat Room
iWebcam® offers the ability to grab embed code and create a chat room on your website or social site.
Chat Room Skins
You may customize your chat room experience by changing the skin options for the chat room.
Different Types of Chat Rooms
Registered iWebcam® chat profiles on the chat service may create and host chat rooms. The chat room may be configured to allow for a many-to-many social chatting environment or a one-to-many experience.
Many-to-many chat rooms allow all persons in the chat room to select a cam broadcast of any other participant in the chat room. Text may be sent to the public text display and participants my engage in private text chats within the chat room.
One-to-many chat rooms have a separate chat room listing category on the rooms list. This type of chat room allows the room host to broadcast to everyone participating in their chat room. The room host may view any cam from persons participating in the chat room. However, the room participants may only view the room host cam broadcast. Text may be sent to others to view in the public text display or in private chat messaging.
If a member prefers to copy their embed code and place the embed code on a website their chat room will be also available through the website. Each registered iWebcam® member profile has a single chat room. Therefore, if you wish to have a chat room for two different websites we recommend that you register separate member profiles for each embed code you wish to use on your websites.
1. How to Start Chatting
You will be presented with a login form which will allow you to login using a guest access login or member profile login. Also, you may opt to create a chat profile. The guest name is automatically generated for you. You may changed the guest name to any name you choose and then completed the required information and click the guest login button to complete the guest access login process. If you have already created a member profile you may enter your profile registered email and password on the lower portion of the login form and then click the profile login button to login.
2. How to login to your chat profile after you have accessed the chat as a guest.
If you have logged into the chat using a member guest access you may login to the chat with a previously created chat profile by clicking the "Login!" option found at the top of the userlist at the right side of the chat. You will need to enter your member profile registered email and password and click the profile login button to complete the member profile login process.
3. Cam Viewing
If you wish to view a cam of a person broadcasting click a person listed in the userlist which has a cam icon next to their profile name. The cam view has a drop down toggle at the top of the cam view which will be present when you move your cursor over the cam view. You may access more feature to interact with the viewed person by clicking the drop down toggle. Please note that all cam view windows may be moved by dragging them with your cursor or resized by dragging the boarder of the view.
4. Broadcast a Cam
When you first enter the chat you will be presented with your broadcaster window. Click the broadcast option in your broadcaster window to activate your cam broadcast. If the broadcaster window is not present you may launch the broadcaster window by clicking the broadcast button at the top of the chat. Please ensure that you allow service.iwebcam.com to access your cam and mic when prompted by the adobe flashplayer settings. Also, persons using google chrome browser will need to allow the browser access to the cam and mic when prompted at the upper left of the browser. Google chrome users will note a cam icon in the address bar when broadcasting.
5. Flashplayer Settings
The flashplayer settings may be accessed by clicking the option found in "settings" at the top of the chat. These settings will allow you to approve access to your cam and mic by service.iwebcam.com and also to select your mic and cam inputs for broadcasting on the chat.
6. Ignore Feature
On occasion you may find it useful to remove another chatter from your chat room experience. You may place a person on ignore which will prevent them from seeing your text and cam broadcast as well as blocking all their text and cam broadcast from your view. To place a person on ignore simply click the x next the the name in text chat and choose the option when prompted. The ignore option is also found in the interaction options when you click a name in the userlist or in "actions" on a cam view when you click the drop down toggle on the cam view.
Your ignore list may be managed by clicking your profile name ( chat account link ) at the upper left of the chat. The ignore list is detailed in your chat account. You may remove persons form your ignore list if you no longer wish to have them blocked.
7. Color Text
You may change the color of your text that you send to the text field by clicking the color selector located next to the send button at the lower right of the text area. The color text is an upgraded member feature.
8. Interaction Functions
You may prompt the the access to the interaction functions for a person by clicking the name in the userlist or by clicking "actions" after you have clicked the drop down toggle on a cam view. Interaction functions include "view broadcast", "profile", "private message", "personal room invite", "private room invite", "send star", "send flirt", "ignore", "chat favorite" and "report". If you are the room host for the chat room you will also have "chat block" and "text block" options available in the interaction functions.
9. Chat Account
If you login to the chat with a chat profile you may access various chat account options by clicking your profile name at the upper left of the chat. The chat account allows you to manage your chat profile information, create a profile photo snapshot, buy credits, convert credits, check credit history, manage chat favorites list and ignore list.
10. Flirts and Stars
You may give other chatters flirts and stars in the chat. To access these options you may click a name in the userlist or click the name in the text chat. The flirt and star feature is also available on the lower left of a cam view. Flirts and stars have a cost of 1 chat credit per item.
11. Text Area Configuration
At the top of the chat there is a drop down toggle which will allow you to adjust your text area. You may configure the text background transparency, text font size, text font and also clear the text. If you are the room host of a chat room your also have the option to clear the text seen by all participants in the chat room.
12. Chat Room Settings
There are various chat room configuration options found in "settings" at the top of the chat. You may configure your private messaging, person room invites, private room invites, broadcast bandwidth, room skin and access the flashplayer settings.
13. Userlist Name List Sorting
At the top of the userlist you will find a drop down toggle which will allow you to select various sorting options. You may sort the userlist by number of cam views, name, gender and cam broadcasting. You may also invert the sorting order.
14. Private Messages
Private messages may be sent to other persons in chat by clicking the option found in the interaction options when you click a name the userlist or text chat. Also, the private message feature is found in the actions option in the drop down toggle on a cam view. The private message feature is an upgraded member feature.
15. Personal Room Invite
You may invite other persons to your chat room by selecting the personal room invite feature found in the interaction options. Also, the personal room invite feature is located in the actions option in the drop down toggle on a cam view.
16. Private Chat Room Invite
The private chat invite will invite another chatter to join you in a room meant for only two chatters. This invite feature is found in the interaction options or in the actions options of a cam view.
17. Chat Resizing
The chat are may be resized to allow you to customize your view. You may click the bars in the chat area divider bars and drag the bars to adjust the areas on chat. Also, you may also click the box with the four outward arrows to launch the chat out to a full screen view. The text chat may be undocked by clicking the outward arrow next to the color selector on the lower left side of the chat. In addition to the chat area changes you may move and resize the cam views and private message boxes.
18. Chat Credit Purchase
Flirts and stars use require the chat credits. Credits may be received from other friends when they give your stars or you may opt to purchase chat credits. The chat credit purchase option is found in your chat account by clicking your chat profile name at the upper left of the chat. The billing page and card information is encrypted and secured. We do not store a credit card CVV2 security number and you must manually enter this CVV2 number for your card during each secured encrypted purchase process. Please note that billing for the chat credit purchase will appear from IGENETIX CORPORATION on your card statement.
19. Webmaster Affiliate Chat Room
iWebcam® offers webmasters the ability to place a chat room on their website and host the chat room. Each chat profile has the ability to grab an embed code and place it on a website or social site. The embed code is found in the create/modify a room option at the upper right of the chat. After placing the chat room code on a website the chat room may be logged into using the chat profile to configure the chat room by adjusting the settings in the create/modify a room option. Please note that each chat profile has only one unique embed code. Therefore, if a chat profile's embed code is placed on two different websites the websites will the same chat room. Please use a different chat profile for each website.
Chat profile embed code earn the owner chat credits every time a person enters the chat service through their embed code and upgrades their member account for a 30 day period. Each upgrade earns the chat profile 20 chat credits which may be used on the chat service converted to a payment. As chat the use by other chatters of a chat profile embed code grows it builds the perpetual membership upgrade renewals will be to the benefit of the webmaster.
20. Chat Room Skins
You may customize the chat room background by selecting different room skins. Also, as a room host you may define the default room skin for your chat room to be used by other chatters when they enter your chat room. The chat room skin feature is located in the settings option at the top of the chat.
Have more questions? Contact our support for answers.
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